Policies & Statements

Read and download our policies and statements

Anti-Money Laundering

Combating money laundering to safeguard investment in UK property.

The risk of money laundering in UK property is real and increasing. We all have a part to play to combat it. The document below has been approved by all firms listed.

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Complaints Policy

Click here to download our Complaints Policy >

You can contact TPOS by visiting their website

Client Money Protection

Your money is protected through the RICS client money protection scheme and will be held in a designated client account.

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You can access RICS Dispute Resolution Service here

Privacy Notice

Bidwells respects your privacy and is committed to protecting your personal information. This privacy notice will let you know how we look after your personal information generally as well as when you visit our website and tell you about your privacy rights and how the law protects you.

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Cookie Policy

We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

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Pension & Life Assurance Scheme

Statement of Investment Principles, November 2024

Download statement >

Implementation Statement, October 2023

Download statement > 

Gender Pay Gap Report 2023

Bidwells remains resolute in our commitment to fostering a culture of equity, diversity and inclusion, ensuring that every member of our firm has the opportunity to thrive and contribute to our collective success.

Closing our gender pay remains a key cornerstone in achieving that mission.

Find out more here >

Supplier Code of Conduct

Bidwells upholds a high standard of service across its client base, conducting business in a responsible and sustainable way. We believe this to include a responsibility to our clients to ensure that the best standard of practice is taking place not only within our business but also across all our external relationships.

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Carbon Reduction Plan

Bidwells LLP is committed to achieving Net Zero emissions by 2030.

Read our plan >

Modern Slavery & Human Trafficking Statement

This statement is made as a result of the implementation of the Modern Slavery Act 2015.

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List of Members of Bidwells LLP

Click here to view a list of all Bidwells LLP Members

Diversity, Inclusion and Belonging Policy

Click here to view our Diversity, Inclusion and Belonging Policy

Environment, Social and Corporate Governance

Click here to view our Environment, Social and Corporate Governance policy

Residential Agency - Landlord Fees

Download a copy of our Residential Agency Landlord Fees

Residential Agency - Tenant Fees

Click to download a copy of our Residential Agency Tenant Fees

Get in touch with our experts

Image of Mark Packer

Mark Packer

Group Head of Legal & Compliance

Mark has operated in the international real estate and built environment sector for over 30 years.

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Hannah Roman.

Hannah Roman

People & Culture Director

A people person through and through, Hannah is an undisputable positive force within our working culture.

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