Policies & Statements

Read and download our policies and statements

Anti-Money Laundering

Combating money laundering to safeguard investment in UK property.

The risk of money laundering in UK property is real and increasing. We all have a part to play to combat it. The document below has been approved by all firms listed.

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Complaints Policy

Click here to download our Complaints Policy >

You can contact TPOS by visiting their website

Client Money Protection

Your money is protected through the RICS client money protection scheme and will be held in a designated client account.

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You can access RICS Dispute Resolution Service here

Cookie Policy

We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

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Diversity, Inclusion and Belonging Policy

Click here to view our Diversity, Inclusion and Belonging Policy

ESG Policy

In 2024, Bidwells became a purpose-led Certified B Corporation, joining a global movement of businesses using business as a force for good to address social and environmental challenges. 

This certification reflects our commitment to social and environmental responsibility, and to building an equitable, regenerative economy through our work in the built and rural environment.

Read our ESG Policy

Gender Pay Gap Report 2025

At Bidwells, our commitment to equity, diversity, and inclusion continues to be a defining part of who we are and how we operate. As we present our 2025 gender
pay gap results, we are encouraged to see progress that reflects the sustained focus and intentional action taken across our firm over recent years. However, we
continue to seek to accelerate this positive trend.

Find out more here >

List of Members of Bidwells LLP

Click here to view a list of all Bidwells LLP Members

Modern Slavery & Human Trafficking Statement

This statement is made as a result of the implementation of the Modern Slavery Act 2015.

Read our statement >

Privacy Notice

Bidwells respects your privacy and is committed to protecting your personal information. This privacy notice will let you know how we look after your personal information generally as well as when you visit our website and tell you about your privacy rights and how the law protects you.

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Pension & Life Assurance Scheme

Statement of Investment Principles, December 2025

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Implementation Statement, October 2024

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Supplier Code of Conduct

Bidwells upholds a high standard of service across its client base, conducting business in a responsible and sustainable way. We believe this to include a responsibility to our clients to ensure that the best standard of practice is taking place not only within our business but also across all our external relationships.

Read our statement

Residential Agency

Landlord Fees

Download a copy of our Residential Agency Landlord Fees

Tenant Fees

Click to download a copy of our Residential Agency Tenant Fees

Get in touch with our experts

Hannah Roman.

Hannah Roman

Senior Executive Director, People and IT

A people person through and through, Hannah is an undisputable positive force within our working culture.

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Amanda Hallo

Amanda Hallo

Executive Director, Compliance and Risk

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